Privacy Policy

Privacy Policy for 9Nex URL Shortener

Last Updated: January 9, 2026

Introduction

Welcome to 9Nex URL Shortener ("9Nex Tools," "we," "us," or "our"), an intuitive, secure, and dynamic SaaS platform offering URL shortening, bio link pages, QR code generation, and link analytics. We are committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, share, and protect information when you use our website (9nex.tools or any affiliated sites), services, and applications (collectively, the "Services"). By accessing or using our Services, you agree to the practices described in this policy.

We comply with global privacy standards, including the General Data Protection Regulation (GDPR) for EU users, the California Consumer Privacy Act (CCPA) for California residents, and applicable laws in India and other jurisdictions. If you do not agree with our practices, please do not use our Services.

Information We Collect

We collect minimal information necessary to provide and improve our Services. This includes data from URL shortening, bio pages, QR codes, and analytics features.

Personal Information

We collect personal information only when you voluntarily provide it, such as:

  • Name, email address, and password when creating an account.

  • Payment details (processed via secure third-party gateways) for premium features.

Account Information

For registered users:

  • Profile details like username, custom bio page content, and linked social media URLs.

  • Shortened links, QR codes, and bio page configurations you create or manage.

Non-Personal Information

  • IP address, browser type, device information, and referral URLs.

  • Usage data like pages visited and time spent on our site.

Automatically Collected Data

We use tools like cookies and analytics to gather:

  • Log data (e.g., access times, pages viewed).

  • Anonymous click data from shortened links, bio pages, and QR codes (e.g., click count, geographic location derived from IP, device type).

How We Use Your Information

We use your information to:

  • Provide core Services: Shorten URLs, generate QR codes and bio pages, track link performance.

  • Personalize your experience: Customize dashboards, analytics reports, and recommendations.

  • Improve our platform: Analyze usage trends and fix issues.

  • Communicate: Send service updates, newsletters (with opt-out), or support responses.

  • Prevent fraud: Detect abuse of shortened links or spam.

  • Comply with laws: Respond to legal requests.

We do not sell your personal data.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance functionality, security, and analytics. These include:

  • Essential cookies: For login, session management, and core features.

  • Analytics cookies: To track site performance (e.g., Google Analytics).

  • Functional cookies: For bio page customization and QR code previews.

You can manage cookies via browser settings. Disabling them may limit Services. Our Cookie Policy details opt-out options. We honor Do Not Track (DNT) signals where applicable.

URL Shortener, Bio Pages & QR Code Data Handling

  • Shortened Links: We store original and shortened URLs, plus anonymous analytics (clicks, locations, referrers). No personal data from clicks unless you provide it.

  • Bio Pages: Publicly accessible pages you build; we collect anonymous visitor stats.

  • QR Codes: Generated codes link to your content; scans yield anonymous analytics (e.g., scan location, device).

All data is anonymized and not linked to personal identities without consent.

Analytics & Performance Tracking

We provide built-in analytics for your links, bio pages, and QR codes, including:

  • Click-through rates, geographic data, bounce rates.

  • Aggregated, anonymized insights shared only with account owners.

Third-party tools (e.g., Google Analytics) may process anonymized data for platform improvements.

Third-Party Services

We integrate trusted providers:

  • Payment processors (e.g., Stripe, PayPal) for subscriptions.

  • Analytics (e.g., Google Analytics).

  • QR code libraries and hosting services.

These parties have their own privacy policies. We do not control their data practices but require GDPR/CCPA compliance via agreements.

Data Sharing and Disclosure

We share data only as needed:

  • With service providers for operations (e.g., hosting, analytics).

  • To comply with laws, prevent fraud, or protect rights.

  • In business transfers (e.g., mergers), with notice where required.

  • No sharing with advertisers or for marketing without consent.

Under GDPR/CCPA, we disclose sales (none occur) and sharing categories upon request.

Data Security Measures

We implement robust security:

  • Encryption (TLS/SSL) for data in transit.

  • Secure servers and access controls.

  • Regular audits, firewalls, and monitoring.

While no system is impenetrable, we strive to protect your data. Report issues via our contact page.

Data Retention Policy

  • Account data: Retained while active; deleted within 30 days of deletion request.

  • Analytics: Anonymized data kept up to 2 years for trends.

  • Logs: 90 days maximum.

  • Inactivity: Accounts inactive for 12 months may be archived.

We securely delete data per your requests or legal requirements.

User Rights (GDPR & CCPA Compliance)

You have rights to:

  • Access, correct, update, or delete your data.

  • Object to processing, restrict use, or withdraw consent.

  • Data portability (machine-readable format).

  • Opt-out of sales/sharing (none occur; CCPA notice at top of site).

  • Non-discrimination for exercising rights.

EU/GDPR Users: Contact us for DPO assistance. Complaints to supervisory authorities.
CCPA Users: Verify identity; two requests/year max.

Submit requests via our website contact page. Response within 45 days (extendable).

Children’s Privacy

Our Services are not for children under 13 (US), 16 (EU/India varying). We do not knowingly collect their data. Parents/guardians can contact us to remove content.

International Data Transfers

Data may transfer globally (e.g., to US servers from India/EU). We use Standard Contractual Clauses (SCCs), adequacy decisions, and safeguards for GDPR compliance. Indian users protected under IT Act and DPDP Act.

Changes to This Privacy Policy

We may update this policy. Significant changes posted 30 days in advance with notice. Continued use constitutes acceptance. Check regularly.

Contact Information

Questions? Reach us via the Contact Page or email support@9nex.org. For privacy requests, include "Privacy Request" in subject.

9Nex Tools – Protecting your privacy, one link at a time.